This Privacy Notice explains how MoveStreets Limited, company number 10595239, (“MoveStreets”, “we”, “us”, “our”), collects, uses, shares and otherwise processes your Personal Data in connection with your use of MoveStreets (either via our app or website at or being generally interested in our services and our publications in accordance with applicable data privacy laws. Should you have any questions about this Privacy Notice you can contact us at [email protected] or at the address mentioned below.

We may provide supplemental privacy notices on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your Personal Data. Those supplemental notices should be read together with this Privacy Notice.

MoveStreets is the controller of the Personal Data that we collect. A “controller” is an organisation that decides why and how your personal information is processed.

Personal Data

The term “Personal Data” as used in this Privacy Notice means any information relating to you such as your name and contact details. Personal Data does not include data from which you can no longer be identified such as anonymised or aggregate data.

What information do we collect about you and how do we collect it?

Personal Data you give to us: we collect the Personal Data that you give to us via our website or app, on forms you complete (on paper or electronically) and over the phone, email or other means of communication. The information we collect includes your name, contact information (email address and telephone number), location (if enabled on your device), preferred location, property requirements, saved properties, your login information, feedback and any other information you submit via the website or app including details of the type of property you are interested in (for which we will build a profile of your interests from your likes and dislikes and interactions with MoveStreets) and the cost and location of the property, enquiries, and desired viewing times. We also keep a record of your marketing preferences.

Personal Data we receive from other sources: we obtain information about you from other sources, as follows:

How do we use Personal Data?

The purposes for which we use your Personal Data and the legal bases under data protection laws on which we rely to do this are as follows (as relevant):

Accuracy of information

It is important that the Personal Data we hold about you is accurate and current. Please let us know if your Personal Data changes during your relationship with us.

What if you do not provide the Personal Data we request?

It is in your sole discretion to provide Personal Data to us. If you do not provide us with all or some of the Personal Data we request, we may not be able to provide all or some of our services to you, enter into a contract with you or to send you requested marketing or other information.

Change of purpose, anonymisation

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. In some circumstances we may anonymise your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data.

With whom will we share your information?

When using your Personal Data for the purposes and on the legal basis described above, we may share your Personal Data with the following third parties:

Where is your information stored?

For the purposes described above we may transfer your Personal Data from the UK to a location outside of the UK and to a jurisdiction not being subject to an adequacy decision of the European Commission. We will always ensure that there is a legal basis and a relevant safeguard method for such data transfer so that your Personal Data is treated in a manner that is consistent with and respects the UK laws and other applicable laws and regulations on data protection. We have put in place standard contractual clauses as our safeguard method. If you require further information about this please contact is at [email protected]

Your rights in relation to your information

You have rights as an individual which you can exercise under certain circumstances in relation to your Personal Data that we hold. These rights are to:

Your ability to exercise your rights depends on the legal basis on which we have relied to process your Personal Data, therefore there may be some limitations as to how or if you can exercise these rights.

If you want to exercise one of these rights please contact us at [email protected]

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or, as the case may be, any other competent supervisory authority of an EU member state.

You will in general not have to pay a fee to exercise any of your individual rights mentioned in this Privacy Notice. However, we may charge a reasonable fee if your request to exercise your individual rights is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Right to withdraw consent

Where you have provided your consent to the processing of your Personal Data, you have the right to fully or partly withdraw your consent. To withdraw your consent, please contact [email protected] Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. In case we processed your Personal Data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your Personal Data for such marketing purposes.

How long will we retain your information?

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymise your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data. Upon expiry of the applicable retention period we will securely destroy your Personal Data in accordance with applicable laws and regulations.

If you have signed up to receive marketing from us we will retain your Personal Data for as long as you are subscribed to our marketing list. If you unsubscribe, we will keep your details on our suppression list to ensure that we do not send you further marketing.

We may hold your information for a longer or shorter period from that described above where:

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will make an updated copy of such privacy notice available on our website and on the app.

Further information

If you have any concerns or require any further information, please do not hesitate to contact us at [email protected] or 49/51 Dale Street, Manchester, M1 2HF.